Glass for your Auto, Home or Business

For over 60 years Crystal Glass has specialized in repairing and replacing auto glass, windshields, residential and commercial glass. Our full line of services is backed by six decades of delivering quality workmanship and value to our customers.

FAQs

FOR ALL YOUR GLASS NEEDS

Crystal Glass offers all kinds of window glass services for your home, business and vehicle. With our 24-hour emergency glass repair services, Crystal Glass Guarantee and over 65 years of experience, you can trust that your glass is in good hands.

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Find Our Most Frequently asked questions Below



Insurance Questions

If you have full comprehensive insurance, the cost will be covered. You will have to pay your comprehensive deductible, which is different from your collision deductible. Please check with your insurance representative to find out.

We will bill your insurance company directly, so you don’t have the hassle.

No. Insurance is affected by collision claims, not comprehensive claims, which are what windshield replacement falls under.


Product Questions

When we provide you with a quote, we will ask you some questions to ensure that we provide you with the right glass for your replacement. You can also review our windshield options page here.

The actual replacement takes about one hour, but we recommend not driving the vehicle for 2-3 hours to ensure full bonding of the sealants. Based on humidity, temperature, and other factors, we’ll give you a safe time to drive away.

Yes, but we need a covered carport, parking structure or garage to work in for mobile services in inclement weather.


Safety Related Questions

Your windshield is integral to the safety mechanisms of your car. It supports the roof structure of the vehicle and acts as a backstop for airbag systems. A cracked, damaged or improperly installed windshield can compromise the safety performance of your vehicle in a collision.

Of course. We only use certified auto glass for installations, and ensure experienced and certified technicians install it. Windshield glass is integral to the safety of your vehicle, and we take your safety seriously.

Generally, cracks no longer than 15cm (6 inches) or less than 7.5 cm (3 inches) from the edge of the glass can be safely repaired. If you’re not sure, request a quote and upload a picture of the whole windshield with the damage visible. We’ll let you know if it needs replacement.